*We accept cash, personal checks, Visa, American Express, Mastercard, and Discover.
*Group Class Cancellation Policy: 24 hour cancellation notice. If you do not cancel
within the 24 hour window, you will lose a session as this prohibits other clients from
signing up, or being added from the waitlist.
*Private and Semi-Private Cancellation Policy: 12 hour cancellation notice is required in order to
reschedule without losing a session.
*If you are booked for any class, private, or semi-private, and are a no-show, you will lose a session.
*Waitlist: If you are on a waitlist for a group class and someone cancels, the first person on the
waitlist will automatically be added to the group class for which you are registered. The waitlist is on a first-come,
first-served basis, and will follow the order of who signed up first. If you are moved from the waitlist, you will be notified through email.
*All new clients must fill out a Health Questionnaire form and Agreement of Release and Waiver of Liability
before participating in any Pilates Session.
*In the event of inclement weather, or an emergency, classes may be cancelled. Clients will
be notified through the MindBody app and the Pilates en Pointe Facebook page.
*If an Instructor is ill and no sub is available, class may be cancelled. You will be notified through text, and will not lose the session.